Effective date: October 27, 2026

Dream Big Academy LLC, doing business as Dream Big Dance (“Dream Big Dance,” “we,” “us,” “our”), runs a dance studio at 5933 Vineland Ave, North Hollywood, CA 91601. This Privacy Policy explains what personal information we collect when you visit dreambigdancestudio.com, book classes or rentals, use our booking app, or sign up for our emails or text messages, and how we use and protect it.

1. Information We Collect

Information you give us:

• Contact details: your name, email address, and phone number.
• Booking and account details: the classes, packages, passes, and studio rentals you book, and your booking history.
• Payment details: payments are handled by our booking and payment providers. We do not store full card numbers.
• Form details: what you send through our website forms, such as rental date, time, and group size, or, for our Young Dancers program, a child’s age, the program you’re interested in, and any notes you choose to share.
• Waiver and participation details: information you provide when you sign our liability waiver or tell us about your participation.
• Communication preferences: whether you have agreed to receive marketing emails and/or text messages from us.
• Messages: anything you send us by email, text, phone, or social media.

Information collected automatically:

• Website usage: like most websites, ours collects technical information such as your browser type, device, pages visited, and approximate location.
• Cookies and the Meta Pixel: our website uses cookies and the Meta (Facebook) Pixel to understand how visitors use the site and to measure and show our ads on Facebook and Instagram. You can block or delete cookies in your browser settings, and adjust your ad preferences in your Facebook or Instagram settings.

2. How We Use Your Information

• To manage your bookings, passes, packages, and rentals.
• To process payments.
• To send booking confirmations, reminders, schedule changes, and other messages about your account.
• To answer your questions and requests.
• To send you news, offers, and event invitations by email or text message only if you have agreed to receive them.
• To improve our classes, website, and services, and to measure our advertising.
• To keep our studio safe and meet our legal obligations.

3. Email and Text Message Marketing

We use Mailchimp to send marketing emails and text messages. You can choose to receive them by checking the email and/or text message boxes when you book through our Pelagio app or website booking widget, or by signing up through one of our sign-up forms. These boxes are never pre-checked. Giving us your email address or phone number to book a class does not, by itself, sign you up for marketing. Agreeing to receive marketing messages is never required to buy anything or take part in our classes.

• Email: unsubscribe at any time using the link at the bottom of any marketing email.
• Text messages: reply STOP to any message to opt out, or HELP for help. See our SMS Terms & Conditions.

Your mobile information. We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third parties, except the service providers who help us deliver our text messages (such as Mailchimp and its mobile carriers).

4. When We Share Information

We do not sell your personal information. We share it only:

• With service providers who help us run the studio, only as needed for their work: our booking platform (Pelagio) and booking widgets, payment processors, Mailchimp for email and text messages, our website hosting provider, and Meta for advertising measurement.
• When required by law, or to protect the safety, rights, or property of our clients, staff, or studio.
• If our business is sold or transferred, as part of that transaction.

5. Children

Our website is not directed to children under 13, and we do not knowingly collect personal information online directly from them. Information about children in our youth programs is provided by a parent or guardian. A parent or guardian can contact us at any time to review, update, or delete their child’s information.

6. How Long We Keep Information

We keep your information while you are a client and for as long as needed for bookings, accounting, waivers, and legal requirements. After that, we delete it or remove details that identify you.

7. How We Protect Information

We use reasonable safeguards and trusted service providers to protect your information. No website or online service is completely secure, so we cannot guarantee absolute security.

8. Your Choices and Rights

• Ask us for a copy of the personal information we have about you, or ask us to correct or delete it.
• Opt out of marketing emails or text messages at any time, as described above.
• California residents: you may request information about whether we have shared your personal information with third parties for their direct marketing purposes; we do not do this. Our website does not currently respond to “Do Not Track” browser signals.

To make a request, email info@dreambigdancestudio.com. We will respond within a reasonable time.

9. Changes to This Policy

We may update this policy from time to time. We will post the new version on this page and update the effective date at the top.

10. Contact Us

Dream Big Academy LLC, dba Dream Big Dance
5933 Vineland Ave
North Hollywood, CA 91601

Email: info@dreambigdancestudio.com
Phone: (818) 286-2532
www.dreambigdancestudio.com